Enable Multi-Factor Authentication (MFA)
- What isMFA?MFAadds another layer of security to your CCSDaccount by requiring you to verify your login when off campus using a mobile app or phone number.
- When will I be prompted to verify my login?Most of the time you’ll only need to verify your accesswhen you are not connected to the CCSD network; however, there may be the occasional instance where you are prompted to verify while on-campus.
- OnceMFAhas been enabled for your account you will need to do the following. Be advised that onceMFAis enabled you will temporarily lose access to your email, Teams, OneDrive, etc.
- If you change devices or phone numbers, you will need to complete the set up again.
- NOTE: If you receive a request to verify your identity and you are not sure of the login request, make sure you deny the request to prevent unauthorized use of your account
Setting UpMFA (Printable Instructions)
Enter the following address in the address bar: (https://login.cherokeek12.net)
- Enter your username (99XXXXX) and click Go or if you are on a Windows device click Login with Windows Credentials.
- Enter your password and click Go.
- In the upper right-hand corner, there is a silhouette of a person. Click on it and a drop-down will appear. Click on Return to Classic View.
If you have previously logged into RapidIdentity and set up your security questions, you can skip this step.If this is your first time logging in, you will be required to set up two security questions. This will allow you to reset your password if you forget it as well as be used as an MFA method.
- In the upper right-hand corner, you will see your name. Click on it, and a drop-down will appear. Click on Profile Settings and then Edit Profile in the bottom right.
You can now check your mobile number and alternate email for accuracy if the information is present.If it is not present, you may add your number and/or alternate email address.DO NOT use your CCSD email address.
You can update this information at any time. The 1234567890 format for the phone number is acceptable. You must have a mobile number and/or alternate email entered to use as an MFA option and a forgot password option.
8. Beginning 10/4/2023, when you are off campus and accessing RapidIdentity or any MFA required application (i.e., Kronos), you will be prompted to authenticate via one of four options:
Option 1: SMS Authentication.
This will be a text message with a six-digit code sent to the mobile number in your profile that you set up in step 7.
You will enter the six-digit code in the Enter Code box and click Go.
If you did not receive a text message or prefer to use another method, you can click the Try another method link.
Option 2: Answer Your Challenge Questions.
These are the security questions you answered when you first logged into RapidIdentity (see step 5).
You will need to successfully answer both questions and click Go.
If you don’t remember your answers or prefer to use another method, you can click the Try another method link.
Option 3: Email Authentication.
This will be an email with a six-digit code sent to the alternate email address in your profile that you set up in step 7.
You will enter the six-digit code in the Enter Code box and click Go.
If you did not receive an email or prefer to use another method, you can click the Try another method link.
Option 4: TOTP (Time-based One-Time Password).
This will allow you to scan a QR Code using a one-time password app of your choice (i.e., RapidIdentity, Google Authenticator, Microsoft Authenticator). Once the QR Code is scanned, you can use the six-digit code in the app to login.
If you previously used the Microsoft Authenticator app with Microsoft MFA, you could use this same app for RapidIdentity.
After it is setup, you will enter the six-digit code from your authenticator app in the Code box and click Go.
In addition, these options will be available when using the Forgot Password link on the login screen. The order will be the same as MFA: SMS Authentication, Portal Challenge Questions, Email Authentication, and TOTP.
CCSD Employee Resources
https://login.cherokeek12.net - This link will take you to the CCSD Employee Resources page. This page contains many helpful application tiles such asMicrosoft 365, Kronos,SmartFindExpress,IncidentIQ, andCanvas.
